A couple going over their coverage papers together at home
Individual & family health insurance

Understand your coverage before you choose it.

Clear education for individuals, families, self-employed professionals and businesses comparing health insurance and related coverage.

The full picture

Health insurance is more than a monthly premium.

A plan can look affordable and still create problems if your doctors are outside the network, your prescriptions are not covered, or the deductible does not fit your budget.

At the Assurance Network, we help clients review the details that affect how coverage works in real life. That includes provider access, prescription benefits, cost sharing, enrollment rules and the support available after enrollment.

A large family walking together on the beach at sunset

Coverage

What services and benefits are included?

Access

Are your doctors, facilities and prescriptions included?

Cost

What could you pay during a typical or difficult year?

Start with your situation

Your coverage path often begins with what is changing in your life.

Health insurance decisions are rarely made in isolation. A new job, a birthday, a move, a change in household income or the loss of existing coverage can affect both available options and enrollment timing.

  1. I am losing employer coverage.

    Confirm the final date of the group plan, compare COBRA with individual coverage, and review whether the loss creates a Special Enrollment Period. Do not assume COBRA is automatically the lowest-cost option.

    Review enrollment timing
  2. I am self-employed or buying my own plan.

    Compare Marketplace and private options using projected household income, provider access, prescriptions and expected annual costs—not the premium alone.

    Use the comparison guide
  3. My child or young adult needs coverage.

    Depending on age, income and household circumstances, options may include a parent’s plan, employer coverage, Marketplace insurance, Medicaid or CHIP. Turning 26 can create a time-limited enrollment opportunity.

    See enrollment timing
  4. I am approaching age 65.

    Working status, employer size and Medicare eligibility can change the evaluation. Confirm how current coverage coordinates before delaying or ending anything.

    Read our Medicare guide
Coverage options

Guidance across the health coverage landscape.

Availability, eligibility and benefits vary by state, carrier and individual circumstances.

ACA Marketplace Coverage

Comprehensive individual and family coverage with possible financial assistance for eligible households.

Learn more

Off-Marketplace Major Medical

ACA-compliant individual major medical coverage purchased directly from an insurance company or through an authorized agent. Marketplace premium tax credits and cost-sharing reductions are not available outside the Marketplace.

Learn more

Short-Term Medical

Temporary coverage that may use medical underwriting and may not include ACA protections.

Learn more

Hospital Indemnity & Supplemental Coverage

Fixed-benefit hospital indemnity, accident, critical illness and disability coverage designed to supplement—not replace—major medical insurance.

Learn more

Dental & Vision

Benefits for routine exams, preventive services and eligible treatment or eyewear.

Learn more

Employer Benefits

Medical and complementary benefits for eligible small businesses and employees.

Learn more
Health insurance basics

How health insurance works in everyday life.

Understanding the basic structure of a plan makes it easier to compare coverage and anticipate what you may pay when you receive care.

Health insurance combines a monthly cost with cost sharing when care is received.

The premium keeps the policy active. Depending on the plan and service, you may also pay a deductible, copayment or coinsurance. These amounts do not always apply in the same order. Certain preventive services may be covered before the deductible, while other services may require you to meet part or all of the deductible first.

Insurance companies negotiate allowed amounts with participating doctors, hospitals, laboratories and pharmacies. When you use an in-network provider, the provider generally agrees to the plan’s negotiated terms. Using an out-of-network provider may result in reduced benefits, no nonemergency coverage or charges that do not count toward the plan’s in-network maximum out-of-pocket limit.

Provider Network

Confirm that your doctors, specialists, hospitals, urgent-care centers and laboratories participate in the exact plan—not merely with the insurance company.

Prescription Formulary

Review whether each medication is covered, its tier, the pharmacy network and any prior authorization, quantity limit or step-therapy requirement.

Service Area

Some plans are designed for care within a defined geographic area. Review how routine, urgent and emergency care work when you travel or live in more than one place.

Plan Documents

The Summary of Benefits and Coverage is the primary standardized document available while comparing comprehensive individual and job-based health plans. It supports side-by-side review before enrollment. The Evidence of Coverage, policy or certificate supplied after enrollment contains more complete controlling terms.

ACA Marketplace education

Metal levels describe cost sharing—not the quality of care.

Marketplace plans are grouped into Bronze, Silver, Gold and Platinum categories. These categories generally reflect how the plan and its members divide the cost of covered services across a standard population. Actual costs depend on the specific plan and the care a person receives.

Bronze

Lower premium, higher cost sharing

Bronze plans commonly have lower monthly premiums and higher deductibles or other costs when care is received. They may appeal to people who want comprehensive coverage while accepting more upfront financial responsibility.

Silver

The category tied to extra cost-sharing savings

Silver plans occupy the middle range. A person who qualifies for cost-sharing reductions must enroll in a Silver Marketplace plan to receive those reductions in deductibles, copays, coinsurance and the out-of-pocket limit.

Gold

Higher premium, lower cost sharing

Gold plans commonly charge more each month but require less cost sharing when covered care is used. They may deserve attention when regular visits, treatment or prescriptions are expected.

Platinum

Highest general plan share

Platinum plans, where offered, generally have the highest premiums and lowest member cost sharing among the four metal categories. Availability varies by location.

Premium assistance

Premium tax credits can lower the monthly premium.

Marketplace eligibility is based on application information that may include projected annual household income, household size, access to employer coverage and other factors. A qualifying applicant may take some or all of the estimated credit in advance or claim it when filing a federal tax return.

Income and household changes should be reported promptly. Form 1095-A reports Marketplace coverage and advance premium tax credit information. Eligible taxpayers generally use IRS Form 8962 to reconcile the advance credit with the amount allowed using final annual information. Review Form 1095-A for accuracy before filing. The Assurance Network does not provide tax advice.

Extra savings

Cost-sharing reductions are different from premium tax credits.

Cost-sharing reductions lower certain out-of-pocket expenses rather than the monthly premium. They are available only to eligible Marketplace applicants who enroll in a Silver plan. An attractive Bronze premium should not be compared with a Silver plan until potential cost-sharing reductions have been considered.

Financial-assistance rules can change. Eligibility is determined by the Marketplace, not by the insurance agency or carrier.

Comprehensive coverage

ACA individual and small-group plans generally cover ten essential health-benefit categories.

Exact services, limits, networks and cost sharing vary by plan and state.

  1. Ambulatory or outpatient services
  2. Emergency services
  3. Hospitalization
  4. Pregnancy, maternity and newborn care
  5. Mental health and substance-use disorder services
  6. Prescription drugs
  7. Rehabilitative and habilitative services and devices
  8. Laboratory services
  9. Preventive and wellness services and chronic-disease management
  10. Pediatric services, including pediatric oral and vision benefits; pediatric dental may be embedded in the medical plan or offered through a separate dental plan, depending on the Marketplace and plan.

Learn more from HealthCare.gov’s official metal-category guide.

Know what you are buying

Major medical insurance, limited-benefit products and health-sharing programs are not interchangeable.

A health-sharing program is not insurance. Limited-benefit insurance is not comprehensive major medical coverage. Use the legal product type, benefit structure, exclusions and required notices—not the sales presentation alone—to understand what is being offered.

Product or ProgramWhat It Is Designed to DoImportant Limitation to Review
ACA Major MedicalProvide comprehensive individual health coverage with applicable ACA consumer protections.Networks, formularies, deductibles, copays, coinsurance and service areas still vary.
Short-Term MedicalAddress certain temporary gaps, subject to federal and state availability.May use medical underwriting, exclude pre-existing conditions and omit services covered by ACA plans.
Hospital IndemnityPay fixed scheduled benefits following specified covered hospital events.Does not pay the full hospital bill and may include waiting periods or pre-existing-condition limitations.
Accident InsurancePay listed benefits following covered accidental injuries or services.Does not provide comprehensive coverage for illness or routine medical care.
Critical IllnessPay a lump sum or scheduled benefit after a qualifying covered diagnosis.The diagnosis must satisfy the policy definition; exclusions and waiting periods may apply.
Health-Sharing Program — NOT INSURANCEA membership-based program through which members may share certain eligible medical expenses under the program’s guidelines. It is not an insurance policy.Payment of medical expenses is not guaranteed. Insurance protections do not apply, and limitations may affect pre-existing conditions, maternity, prescriptions, preventive care and other services.
A practical comparison guide

How to compare health insurance plans beyond the monthly premium.

A lower premium can be attractive, but it does not show what care may cost during the year. A useful comparison looks at how you use healthcare, which providers and prescriptions matter to you, and how each plan shares costs when services are received.

Estimate total yearly cost

Add the annual premium to the amount you may spend on deductibles, copays and coinsurance. Consider routine care, prescriptions and a less predictable medical event. The least expensive premium is not always the least expensive plan overall.

Check every provider

Confirm doctors, specialists, hospitals, laboratories and urgent care facilities in the exact plan network. A carrier can offer several networks in one region, so seeing the company name alone is not enough. Ask the provider and verify with the plan.

Review every prescription

Look up each medication by its exact name and dosage. Check its tier, copay or coinsurance, preferred pharmacies, mail-order rules, prior authorization, quantity limits and step-therapy requirements. Formularies may change, so review them at renewal.

Understand the deductible

Learn which services apply to the deductible and which have a copay before it is met. Some plans have separate medical and prescription deductibles. Family plans may also use individual and family deductible rules that affect when benefits begin.

Know the out-of-pocket limit

The in-network out-of-pocket maximum is an important measure of financial exposure, but premiums and many non-covered or out-of-network charges generally do not count toward it. Read the plan documents to see which expenses are included.

Examine access rules

Check whether the plan requires a primary care physician, specialist referrals or prior authorization. If you spend time outside the service area, learn how the plan handles urgent care, emergencies, routine care and prescriptions while traveling.

Provider networks

HMO, PPO, EPO and POS plans work differently.

PlanGeneral StructureReferralsOut-of-Network Care
HMOCoordinated care within a defined network.Often required.Generally limited except emergencies or authorized care.
PPOBroader provider flexibility.Often not required.May be covered at a higher cost.
EPONetwork care without many referral requirements.Often not required.Generally limited except emergencies.
POSCoordinated care with possible out-of-network benefits.Often required.May be available with higher costs and paperwork.
Enrollment

Timing and eligibility matter.

Open Enrollment

In states using the federal Marketplace, annual Open Enrollment generally runs from November 1 through January 15. Enrolling by the applicable December deadline is commonly required for coverage beginning January 1. State-based Marketplaces may use different dates.

Special Enrollment Periods

A person may qualify to enroll outside Open Enrollment after certain events, including loss of eligible coverage, marriage, birth or adoption, certain permanent moves, changes in household status or another recognized circumstance. The enrollment window is limited, and documents may be required. Voluntarily dropping coverage does not automatically create an enrollment opportunity.

Medicaid & CHIP

Eligible applicants can generally apply throughout the year. Eligibility and program names vary by state.

Dates and deadlines may differ in states operating their own Marketplaces. Confirm current dates and plan-effective-date requirements before applying.

Frequently asked questions

Clear answers to common health insurance questions.

Can I enroll in health insurance at any time?

ACA individual coverage generally follows annual Open Enrollment unless you qualify for a Special Enrollment Period. Medicaid and CHIP applications are generally available year-round for eligible applicants.

Do ACA plans cover pre-existing conditions?

ACA-compliant individual and family major medical plans generally cannot deny coverage or charge more because of a pre-existing condition.

Are my doctors and prescriptions covered by every plan?

No. Provider networks and prescription formularies vary by plan. Verify the exact plan, providers, medications, pharmacies and coverage rules before enrolling.

Is supplemental coverage the same as health insurance?

No. Supplemental policies generally pay limited or fixed benefits for specified covered events and are not replacements for comprehensive major medical insurance.

What should I compare besides the premium?

Review deductibles, copays, coinsurance, maximum out-of-pocket limits, provider networks, prescription coverage, exclusions, service areas and total expected annual costs.

What is the difference between an HMO and a PPO?

An HMO generally emphasizes coordinated in-network care and may require referrals. A PPO often provides more provider flexibility and may include out-of-network benefits at a higher cost. The exact plan documents control.

What happens when I turn 26?

If you are covered as a dependent under a parent’s plan, coverage may end at age 26. Losing eligible dependent coverage may create a Special Enrollment Period. Confirm the exact termination date before selecting replacement coverage.

Can someone over age 65 use Marketplace insurance?

Age alone does not determine the answer. Marketplace coverage may be used before Medicare begins. A person eligible for Medicare but not enrolled may be able to purchase Marketplace coverage in limited circumstances, usually without financial assistance once eligible for premium-free Part A. A person who already has Medicare should not be sold a Marketplace plan.

Can I apply for Medicaid or CHIP during the year?

Eligible applicants can generally apply for Medicaid or CHIP throughout the year. Income and nonfinancial eligibility rules vary by state.

Does a short-term medical plan cover pre-existing conditions?

Short-term medical plans may use medical underwriting and may exclude pre-existing conditions. They may also limit services included in ACA-compliant major medical coverage.

How do I know whether my medication is covered?

Search the exact plan’s formulary and confirm the drug name, dosage, tier, pharmacy network and any prior authorization, step-therapy or quantity-limit requirements.

What is prior authorization?

Prior authorization is a plan requirement to approve certain services, procedures or medications before they are provided or filled. Approval is not a guarantee that every charge will be paid.

Can employees decline an employer health plan?

Employees may generally waive coverage, but carrier participation rules and documentation requirements may apply. Access to affordable employer coverage may also affect eligibility for Marketplace financial assistance.

How can a life change affect my health coverage?

Marriage, divorce, birth, adoption, a move, loss of qualifying coverage and changes in household circumstances may affect eligibility or create a time-limited Special Enrollment Period. Keep documentation and report changes promptly because the applicable window and effective date depend on the event.

Can a hospital indemnity plan replace ACA health insurance?

No. Hospital indemnity or fixed indemnity insurance pays scheduled benefits for specified covered events and is not a substitute for comprehensive major medical coverage. It may also include pre-existing-condition exclusions or waiting periods. Review all available plan materials before enrolling, and review the issued policy or certificate carefully when received.

What do Bronze, Silver, Gold and Platinum mean?

Marketplace metal categories generally describe how covered costs are divided between the plan and its members across a standard population. They do not measure the quality of doctors or medical care.

What is the difference between a premium tax credit and a cost-sharing reduction?

A premium tax credit can lower an eligible Marketplace enrollee’s monthly premium. Cost-sharing reductions can lower deductibles, copays, coinsurance and the out-of-pocket limit, but eligible applicants must enroll in a Silver Marketplace plan to receive them.

Does pregnancy create a Marketplace Special Enrollment Period?

Pregnancy alone does not ordinarily create a federal Marketplace Special Enrollment Period. Birth, adoption and placement for foster care may create one. Medicaid pregnancy coverage may be available year-round to eligible applicants. Some state-based Marketplaces may use different rules.

What should I do if a health-insurance claim is denied?

Read the denial notice and deadline, determine the reason, gather supporting records and follow the plan’s internal appeal process. An external review may be available for certain decisions.

What is an Explanation of Benefits?

An Explanation of Benefits shows how a claim was processed, including billed charges, allowed amounts, plan payments and possible member responsibility. It is not usually a bill.

Are health-sharing programs health insurance?

No. Health-sharing programs are not insurance. Sharing is governed by program guidelines, payment is not guaranteed and limitations may apply to pre-existing conditions and other services.

Does getting married create a Special Enrollment Period?

Marriage may create a Marketplace Special Enrollment Period. Prior-coverage requirements may apply, and plan selection generally must occur within 60 days after the marriage. The Marketplace determines eligibility and may request proof of the marriage and prior coverage.

Does losing Medicaid or CHIP create a Special Enrollment Period?

Loss of Medicaid or CHIP because a person is no longer eligible may create a Marketplace Special Enrollment Period. Under current federal Marketplace rules, enrollment may be available when coverage will end within the next 60 days or ended within the past 90 days. State-based Marketplace rules may differ.

Official resources

Continue your research with trusted sources.

Program rules and enrollment dates can change. Use official resources for current eligibility and application information.

HealthCare.gov

Marketplace coverage, enrollment and financial assistance

Visit site

Medicaid.gov

Federal Medicaid and CHIP information

Visit site

Medicare.gov

Official Medicare eligibility and coverage information

Visit site

IRS Publication 969

Health Savings Account rules and tax information

Visit site

Marketplace Metal Categories

Bronze, Silver, Gold, Platinum and Catastrophic plans

Visit site

No Surprises Consumer Information

Federal protections for certain unexpected medical bills

Visit site

State Medicaid & CHIP Contacts

Official state and territory program directory

Visit site

Cover Virginia

Virginia Medicaid, FAMIS and FAMIS MOMS information

Visit site

Coverage for Young Adults

Official information about remaining on a parent’s plan until age 26

Visit site

Marketplace to Medicare

How Marketplace coverage and savings change when Medicare begins

Visit site

Summary of Benefits and Coverage

The standardized pre-enrollment comparison document

Visit site

Review your health coverage with confidence.

We’re here to explain available options, answer questions and help you understand the full picture before you make a decision.